Privacy Policy

The Privacy Policy is part of the General Conditions that govern the website https://transfers43.com along with the Cookie Policy and the Legal Notice.

TRANSFERS 43 reserves the right to modify or adapt this Privacy Policy at any time. Therefore, we recommend that you review it every time you access the website. If a user is registered on the website and accesses their account or profile, they will be informed in the event of any substantial changes regarding the processing of their personal data.

Who is responsible for the processing of your data?
The data collected or voluntarily provided by you through the website, whether by browsing the site or through contact forms, via email, or by phone, will be collected and processed by the Data Controller, whose details are provided below:

• Jose Miguel Fullana Beltran
• DNI 34069124Y
• Carrer Cecili Metel 72 1st
• Pollença 07460

Contact at TRANSFERS 43 for the protection of your personal data

If, for any reason, you wish to contact us regarding any matter related to the processing of your personal data or privacy (with our Data Protection Officer), you can do so through any of the means listed above.

What data do we collect through the website?

By simply browsing the website, TRANSFERS43.com will collect the following information:

– IP address.
– Browser version.
– Operating system.
– Duration of the visit or browsing on the website.

This information is stored through Google Analytics, so we refer to Google’s Privacy Policy, as they collect and process such information: http://www.google.com/intl/en/policies/privacy/.
Similarly, the website provides the Google Maps utility, which may access your location if you allow it, in order to provide greater specificity regarding distance and/or routes to our premises. In this respect, we refer to the Privacy Policy used by Google Maps to understand the use and processing of such data: http://www.google.com/intl/en/policies/privacy/.

The information we handle is not linked to a specific user and will be stored in our databases to perform statistical analysis, improve the website, our products and/or services, and help us improve our commercial strategy. The data will not be disclosed to third parties.

User registration on the website / Submission of forms

To access certain products and/or services, such as requesting information, the user must complete a form. In this case, a series of personal data is required. These data are necessary and mandatory to carry out such registration. If these fields are not provided, the registration will not take place.
In this case, the browsing data will be linked to the user’s registration data, identifying the specific user browsing the website. This way, we can customize the offer of products and/or services that we believe best suit the user.

The registration data of each user will be incorporated into TRANSFERS 43’s databases, along with the history of transactions carried out by the user, and will be stored in them as long as the registered user account is not deleted. Once such an account is deleted, the information will be separated from our databases, retaining transaction-related data for 10 years without access or modification to comply with legal deadlines. The data not linked to the completed transactions will be retained unless the user withdraws their consent, in which case they will be immediately deleted (always considering legal deadlines).

The legal basis for the processing of your personal data is the execution of a contract between the parties.
Regarding the sending of electronic communications and promotions and responding to information requests, the legal basis for the processing is the user’s consent.

The purposes of the processing will be the following:
a) Manage your access to the website.
b) Manage the services and utilities available to you through the website.
c) Keep you informed of the processing and status of your requests.
d) Respond to your request for information.

Additionally, you may receive communications via email and/or phone to inform you of possible incidents, errors, issues, and/or the status of your requests.

For the sending of commercial communications, the express consent of the user will be requested at the time of registration. In this regard, the user may revoke the consent granted by contacting TRANSFERS 43 using the means indicated above. In any case, each commercial communication will provide the user with the opportunity to unsubscribe from such communications, either via a link and/or an email address.

If you belong to one of the following groups, please refer to the relevant information below:

CONTACTS FROM THE WEBSITE OR EMAIL

For what purposes will we process your personal data?

• To answer your inquiries, requests, or questions.
• To manage the service requested, respond to your inquiry, or process your request.
• To provide information electronically related to your inquiry.
• Commercial information or event-related information by electronic means, as long as there is explicit authorization.

What is the legal basis for the processing of your data?
The acceptance and consent of the data subject: In cases where a request requires filling out a form and clicking the submit button, completing the process will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to the form or acceptance of the privacy policy.
All of our forms have a checkbox with the following text to be able to send the information: “□ I have read and accept the Privacy Policy.”

CLIENTS

For what purposes will we process your personal data?

• To create a quote and follow up on it through communications between both parties.
• To provide information electronically related to your request.
• Commercial information or event-related information by electronic means, as long as there is explicit authorization.
• To manage administrative, communication, and logistical services provided by the Data Controller.
• To carry out the corresponding transactions.
• Billing and declaration of the relevant taxes.
• Management of control and collection processes.

What is the legal basis for the processing of your data?
The legal basis is your consent and the execution of a contract.

SUPPLIERS

For what purposes will we process your personal data?

• To provide information electronically related to your request.
• Commercial information or event-related information by electronic means, as long as there is explicit authorization.
• To manage administrative, communication, and logistical services provided by the Data Controller.
• Billing.
• To carry out the corresponding transactions.
• Billing and declaration of the relevant taxes.
• Management of control and collection processes.

What is the legal basis for the processing of your data?
The legal basis is the acceptance of a contractual relationship or, alternatively, your consent when contacting us or offering your products by any means.

USERS

For what purposes will we process your personal data?

• To manage the relationship of providing the socio-health collaboration services requested by the user.
• Commercial information or event-related information by electronic means, as long as there is explicit authorization.
• To manage administrative, communication, and logistical services provided by the Data Controller.
• To provide information on activities and events, by electronic means, as long as there is explicit authorization.
• To answer your inquiries, requests, or questions.

What is the legal basis for the processing of your data?
The legal basis is your consent and the execution of a contract.

PARTNERS

For what purposes will we process your personal data?

• To organize the necessary actions to achieve the goals of the company.
• Internal management and legal compliance.
• Convocation of meetings.
• To carry out the corresponding transactions.
• Declaration of the relevant taxes.

What is the legal basis for the processing of your data?
The legal basis is contractual, either the acceptance of a share purchase agreement or similar, or participation in the establishment of the company.

ASSOCIATES

For what purposes will we process your personal data?

• To organize the necessary actions to achieve the goals of the association.
• Internal management and legal compliance.
• Convocation of meetings.
• To carry out transactions or collect dues.
• Declaration of the relevant taxes.

What is the legal basis for the processing of your data?
The legal basis is contractual, the acceptance of what is established in the founding charter and the association’s statutes.

COLLABORATORS

For what purposes will we process your personal data?

• To answer your inquiries, requests, or questions.
• Internal management and legal compliance.
• To manage your collaboration with the organization, both in the socio-health and administrative areas.

What is the legal basis for the processing of your data?
The legal basis is your consent.

FAMILY MEMBERS / CONTACTS OF USERS

For what purposes will we process your personal data?

• To answer your inquiries, requests, or questions.
• Internal administrative management and legal compliance.
• Management of social assistance for the family member who is using the service.

What is the legal basis for the processing of your data?
The legal basis is your consent.

CONTACTS ON SOCIAL MEDIA

For what purposes will we process your personal data?

• To answer your inquiries, requests, or questions.
• To manage the service requested, respond to your inquiry, or process your request.
• To interact with you and create a community of followers.

What is the legal basis for the processing of your data?
The acceptance of a contractual relationship in the social network environment that corresponds, and in accordance with its Privacy Policies:

• Facebook: http://www.facebook.com/policy.php?ref=pf
• Instagram: https://help.instagram.com/155833707900388
• WhatsApp: https://www.whatsapp.com/legal/#privacy
• YouTube: https://www.youtube.com/yt/policyandsafety/en/policy.html

How long will we keep personal data?
We can only view or delete your data in a restricted manner as you have a specific profile. We will process your data as long as you allow us by following us, being friends, or liking content, following, or similar buttons.
You must make any changes to your data or restrict information or publications through the settings of your social media profile.

JOB APPLICANTS

For what purposes will we process your personal data?

• To organize selection processes for hiring employees.
• To schedule job interviews and evaluate your candidacy.
• If you have provided your consent, we may share your CV with collaborating entities or related entities solely for the purpose of helping you find employment.

What is the legal basis for the processing of your data?
The legal basis is your unequivocal consent when you provide us with your CV and receive and sign information related to the treatments we will carry out.

How long will we keep personal data?
Your CV will be stored for one year, after which it will be deleted if we have not contacted you.

Do we include personal data from third parties?
No, as a general rule, we only process data provided by the data subjects. If you provide us with data of third parties, you must, prior to doing so, inform them and obtain their consent. Otherwise, you exempt us from any responsibility for the breach of this requirement.

Do we process data of minors?
We do not process data of minors under 14 years of age, so please refrain from providing such data if you are not of that age.

Will we send communications by electronic means?
We will only send communications to manage your request, if it is one of the contact methods you have provided to us.
If we send commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?
You can rest assured that we have adopted an optimal level of protection for the personal data we handle, and we have installed all available technical means and measures, according to the state of technology, to avoid the loss, misuse, alteration, unauthorized access, and theft of personal data.

To what extent will decision-making be automated?
TRANSFERS 43 does not use fully automated decision-making processes to establish, develop, or terminate a contractual relationship with the user. In the event that we use such processes in a specific case, we will inform you and communicate your rights in this regard, if required by law.

Will profiling take place?
In order to offer you products and/or services according to your interests and improve your user experience, we may create a “commercial profile” based on the information you provide. However, no automated decisions will be made based on this profile.

To whom will your data be communicated?
Your data will not be transferred to third parties, except for legal obligations. Specifically, they will be communicated to the Tax Administration Agency and banks and financial entities for the collection of the service provided or the product purchased, as well as to data processors necessary for the execution of the agreement.
In the event of a purchase or payment, if you choose an application, website, platform, bank card, or any other online service, your data will be transferred to that platform or processed in its environment, always with the maximum security.
If you have given us your consent for the processing of your name and images, along with other information related to TRANSFERS 43’s activities, it will be published on various social networks and the TRANSFERS 43 website.

International data transfers.
If it becomes necessary to carry out international data transfers by TRANSFERS 43, it will ensure that such transfers are possible in accordance with the General Data Protection Regulation or any other applicable legal requirement. For this purpose, the company will enter into necessary agreements to guarantee a level of data protection equivalent to that established by European regulations.
If we work with a shared folder system in applications like Dropbox, Google Drive, Microsoft OneDrive, Amazon, Apple, HubSpot, etc., an international transfer to the United States will take place under the authorization of Article 49(c) of the General Data Protection Regulation or any other mechanism that guarantees a level of data protection equivalent to that established by European regulations.

What rights do you have?

• To know whether we are processing your data or not.
• To access your personal data.
• To request the rectification of your data if it is inaccurate.
• To request the deletion of your data if it is no longer necessary for the purposes for which it was collected, or if you withdraw the consent granted.
• To request the limitation of the processing of your data in some cases, in which case we will only keep them in accordance with the current legislation.
• To receive your data, which will be provided in a structured, commonly used, or machine-readable format. If you prefer, we can send them to the new controller you designate. This is only valid in certain cases.
• To file a complaint with the Spanish Data Protection Agency if you believe we have not properly handled your request.
• To withdraw your consent at any time for any processing for which you have provided consent.

If you modify any data, please inform us so we can keep it updated.

Do you want a form to exercise your rights?
We have forms for exercising your rights, ask us by email or, if you prefer, you can use the forms prepared by the Spanish Data Protection Agency or third parties.
These forms must be signed electronically or accompanied by a photocopy of your ID. If someone represents you, they must provide a copy of their ID or sign with their electronic signature.
The forms can be submitted in person, sent by post, or via email to the address of the Data Controller listed at the beginning of this text.
You have the right to file a complaint with the Spanish Data Protection Agency if you believe your rights have not been adequately addressed.

The maximum period for a response from TRANSFERS 43 is one month from the effective receipt of your request.

You have the right to withdraw your consent at any time for any processing for which you have provided consent.

Do we process cookies?
If we use any cookies other than the necessary ones, you can consult the cookie policy at the relevant link from the start of our website.

How long will we retain your personal data?
Personal data will be retained as long as you remain associated with us.
Once you disengage, the personal data processed for each purpose will be retained for the legally established periods, including the period during which a judge or court may require them based on the statute of limitations for legal actions.
The processed data will be retained as long as the aforementioned legal periods do not expire, if there is a legal obligation for retention, or if there is no legal period, until the data subject requests their deletion or withdraws the consent granted.
We will retain all information and communications regarding your purchase or the provision of our service for the duration of the warranties for products or services, to address any possible claims.